Terms & Conditions

Company Registration & VAT

Airbox Aerospace Limited
Company registration number: 06534784
VAT registration number: GB 928 3451 12
D-U-N-S Number : 21-112-4766
Registered office: 4 The Quadrangle, Grove Business Centre, Wantage, Oxfordshire, OX12 9FA

Terms & Conditions

last updated 04/01/2016

Return of Incorrect or Faulty Products

In the event that your Airbox product is faulty, incorrect or damaged in some way, please refer to the repairs section of our website. In the event that the unit arrives with you in a damaged or faulty state you will be offered a full refund of the price paid by you for the goods.

Payment and Taxes

All prices are quoted in British Sterling (£) and are inclusive of UK sales tax (VAT) at the present rate. All payments must be made in British Sterling (£). We currently accept Visa, Mastercard, Switch, Solo, Delta and Electron. Customer payments by credit card from outside the UK will be invoiced in British Sterling (£). Postage and packing are charged in addition to the price of any goods and are clearly stated before the point of purchase.

Security

We go to great lengths to ensure the security of your orders. Online payment is provided in a secure environment and our online store is maintained on a secure server. All credit and debit transactions are processed by Lloyds TSB, so you can have full confidence that our online ordering service is secure. As we cannot guarantee the security of data you send us by email, it is advisable not to send payment information by this method. For your reassurance, Airbox Aerospace Limited is fully compliant with the Data Protection Act 1998, E-Commerce Regulations 2002, Privacy & Electronic Communications Regulations 2003 and the Distance Selling Regulations 2000. Please do contact us if you have any concerns about payment processing or online security.

Copyright & Trademark

The contents of these pages (including without limitation all descriptions, images, photographs, designs, pictures, logos, graphics and written text) are the copyright trademark of Airbox Aerospace Limited. The copying, modification, reproduction or incorporation of part or all of the material on this website in any form is prohibited with the sole exception that you may print and download extracts for the purpose of using this website or placing an order with Airbox Aerospace Limited. Airbox Aerospace and the Airbox Eagle logo device are Trademarks of Airbox Aerospace Limited.

Disclaimer and Limitations of Liability

While Airbox Aerospace Limited endeavours to ensure that the information on this Website is correct, we do not warrant its accuracy or completeness. Airbox Aerospace Limited will not be responsible for any errors or omissions or for the results arising from the use of such information. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website is provided without any warranties, conditions or other term, or any duty at common law. To the maximum extent permitted by applicable law, we disclaim all warranties, conditions or duties of every nature including, without limitation, the conditions implied by law of satisfactory quality, accuracy, fitness for purpose and the use of reasonable care and skill. While Airbox Aerospace Limited takes all reasonable steps to provide an efficient and reliable service, we do not guarantee that your use of the website will be uninterrupted, timely or error-free. We will not be held responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of data when downloaded onto any computer system. In addition, Airbox Aerospace Limited is neither responsible nor liable for your use of other websites which you may access via links within this website. Airbox Aerospace Limited does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its directors, employees or other representatives. To the fullest extent permitted by law and save as provided above, neither Airbox Aerospace Limited nor any associated company shall be liable for damages arising out of or in connection with the use of this website, the supply of the products or their use or resale by you. This is a comprehensive limitation of liability that applies to damages of all kinds including direct, indirect or consequential loss or damage (including, but not limited to, loss of profit or loss of saving), costs, expenses or other claims for compensation.The entire liability of Airbox Aerospace Limited under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products.

Privacy Policy

Airbox Aerospace Limited is committed to protecting your privacy. This statement details the steps we take to protect your personal information when you visit our websites. It describes the personal information that we collect, the purposes for which we use such information, and your choices regarding our use of it. The steps we take to protect your personal information and how you can review and correct your personal information are also covered here. By accessing our website, you are consenting to the information collection and use practices described in this privacy statement.

Our collection of information

Information collected directly from you:

Generally, you can visit the Airbox Aerospace website without entering any personal information. On certain pages, we may ask you for personal information to provide a service or carry out a transaction that you have requested. The personal information we collect may include:

contact details, such as your name, title, company/organisation name, e-mail address, telephone and fax numbers, and physical address;
your e-mail marketing preferences;
financial information (including credit card or account information);
information such as your nationality and country of residence that allows us to determine your eligibility under export control regulations to receive information about certain technologies;
inquiries about and orders for our products and services;
information that assists us in identifying the products and services that best meet your requirements;

You are not required to provide any of this information, but if you do not, we may not be able to provide you the requested service or complete your transaction.

Information collected automatically

We collect information about your visit to our site, including what pages you view, the number of bytes transferred, the links you click, the materials you access, and other actions taken within the Airbox site. We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the site, and the website from which you linked to our site. We do not link this information to your identity.

Our use of information

Services and transactions

We use your personal information to deliver services or carry out transactions you have requested, such as providing information on Airbox products, registering purchased products, processing product orders, handling warranty claims, replacing product manuals, answering customer service requests, and so forth.

Communications

With your permission, we may use your personal information gathered via our websites to inform you of products or services available from Airbox Aerospace. When collecting information that might be used to contact you about our products and services, we will always give you the opportunity to opt-out of receiving such communications. Moreover, each e-mail communication we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within 10 business days.

Our use of cookies and web beacons

Cookies are small files that websites save to your hard disk or to your browser’s memory. We may use them to track the number of times you have visited the site, to track the number of visitors to the site, to determine and analyse visitors’ use of our sites (including the effectiveness of online advertising), to store information that you provide such as your preferences, and to store technical information useful for your interactions with our websites. We may use session cookies (cookies that are deleted when your browser session ends) to store your user ID, elements of your user profile, to facilitate your movement around our websites (particularly in connection with information searches and order placement) and other information useful in administering the session. You have the ability to accept or decline cookies. Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose to decline cookies, you may not be able to fully experience the features of the Airbox website or other websites that you visit. Our site may contain electronic images known as web beacons – sometimes called single-pixel gifs – that allow us to count the number of users who have visited those pages. We may include web beacons in promotional e-mail messages or Newsletters in order to determine whether messages have been opened and acted upon.

Disclosure of your personal information

Except as described below, personal information you provide to Airbox Aerospace through our website will not be shared outside of Airbox Aerospace and its affiliates without your permission.

Disclosure to distributors

In responding to a request made by you, we may share your personal information with companies that distribute our products. In those cases, we provide these companies with only those elements of your personal information they need to respond to your request, and these companies and their employees are prohibited from using that personal information for any other purpose. In some cases, we may seek your permission to share your information with distributors for marketing purposes other than responding to a request from you. However, we will not share your information for such marketing purposes unless we have obtained your express consent to do so.

Disclosure in connection with transactions

In connection with certain transactions, we may disclose some or all of your personal information to financial institutions, government entities, and shipping companies or postal services involved in fulfillment.

Disclosure for other reasons

We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.

Security

Airbox Aerospace is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in facilities to which access is limited.

Consent to international transfers of personal information

The personal information we collect on our websites may be sent to any country in which Airbox Aerospace or its affiliates, subsidiaries or agents maintain facilities. We may also store and process the information there. Although the laws that protect personal information in those countries may differ from the laws where you live, we will take reasonable steps to ensure that your privacy is protected. By using our websites and giving your information to us, you consent to the transfer of the data outside of your country.

Children’s information

Airbox Aerospace does not knowingly collect information from children and does not target or direct its websites at children.

Links to other sites

Our website may contain links to other sites such as Airbox Aerospace distributors and sales affiliates, professional and government organisations, and publications. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

Enforcement of this privacy statement

If you have questions regarding this statement or our handling of your personal information, please contact us. We will promptly address your concern and strive to reach a satisfactory resolution.

Changes to this privacy statement

Airbox Aerospace may occasionally update this privacy statement. When we do, we will revise the “last updated” date at the top and bottom of the privacy statement. We will obtain your opt-in consent for any updates to this privacy statement that materially expand the sharing or use of your personal information in ways not disclosed in this privacy statement at the time of collection.

Privacy Policy

This privacy policy sets out how Airbox Aerospace Limited uses and protects any information that you give Airbox Aerospace Limited when you use this website.

Airbox Aerospace Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Airbox Aerospace Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20th September 2010.

What we collect

We may collect the following information:

name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@airboxaero.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Legal Department, Airbox Aerospace Limited, Unit 4 The Quadrangle, Grove Technology Park, Wantage, Oxfordshire, OX12 9FA.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Website Policy

Terms and conditions for website usage

Welcome to the Airbox Aerospace Limited website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Airbox Aerospace’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Airbox Aerospace Limited’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 4 The Quadrangle, Grove Technology Park, Wantage, Oxfordshire, OX12 9FA. Our company registration number is 06534784. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Last updated 3rd January 2015

WEEE Recycling

Battery Recycling

As part of our commitment to reduce the environmental impact of our own operations and those of our customers we encourage the removal of the batteries from all GPS units once the unit is of no furtherpractical use to the customer.

All Airbox GPS systems can be dismantled by unscrewing the rear of each unit and removing the back panel. The internal batteries can then be carefully removed and the remaining electronic components disposed of safely at a local waste recycling centre.

The Li-Ion batteries can then be disposed of using one of the following methods:

Method 1: Log on and register at www.recyclenow.co.uk to order a container to collect batteries, and log in again to request a collection when it is full.

Method 2: Find your local waste portable battery recycling facility at www.recyclenow.co.uk.

Why Airbox takes recycling of batteries seriously?

Some household batteries contain chemicals like lead, mercury or cadmium. If batteries are disposed of in your normal waste bin, they are likely to end up in landfill. When the batteries are put into landfill they start to break down, and can leak some of these chemicals into the ground. This can cause soil and water pollution, which may lead to health risks.

Recycling avoids this and can also recover some of the raw materials used for making batteries. These can be used to make other products. The result of recycling means we can save some of the planet`s resources by reducing the need to mine new materials.

WEEE Recycling

Customers wishing to dispose of waste electrical and electronic equipment (WEEE) when it reaches the end of its life can do so by contacting customer service, who will arrange for it to be sent to an authorised treatment facility that will treat and dispose of it in an environmentally sound way.